Site Information

Shipping & Returns

Shipping

Shipping Policy:

 Processing Time:

Processing Time is 3- 4 business days (handling time) to be shipped after order placement during the holiday season.

 During a sale please allow 3 to 5 (handling time) business days to be shipped.

 

Shipping Time : 
USA Shipping Time: 2-3 business days (Not including handling time) via USPS Priority Mail

 International Shipping Time: 5-30 days (depends on customs clearance) Via USPS First Class International Mail.

CUSTOM FEES: These fees are the responsibility of the customer. If the package is abandoned due to the customer not paying their customs taxes, we will refund the order MINUS original Shipping and 10% Restocking fee


Returns Policy

We Do Not Accept returns due to the nature of the product for sanitary reasons.

 

If you receive a damaged product, you have 24-48 hrs after receiving the product to contact Clean Slate Cosmetics via email. Once we give you the okay to return, you will receive an email with a return address attached as well as instructions. 

 

Note: If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY

Shipping fees are non-refundable.